We help your business become future-proof.
What we do.
UX & CX Design.
UX & CX DESIGN.
Business Discovery & User Research.
Human-centred customer research, ideation, prototyping, testing, customer experience design, service design, open innovation and go-to-market pilots for products and services.
Customer Journey Improvement.
Identifying all the touchpoints where users interact with the service is crucial. We focus on design in detail every interaction and touchpoint where your business actors interact. We design backstage, frontstage, online and offline interactions that will provide a unique service experience.
Service Experience Prototying.
Customer Trend Report & Ecosystem Mapping.
User Experience Design.
Agile Coaching Transformation.
We help your teams to improve on operational, program and enterprise excellence; shortening time to market. We do this by strategically guiding, teaching and coaching your people en help them to start thinking: lean and agile and by implementing agile practices: Scrum (iterative development), Kanban (cumulative flow) and the more advance development practices such as (Biz)DevOps, test automation, automated regression testing. .
A design sprint is a lean process for answering decisive business questions through design, prototyping and testing ideas in co-creation with customers in a short time box. Design Sprints let your team reach clearly defined goals, deliverables and gain key learnings, quickly, and agile. We sprint according to your challenge. We run 2 TYPES of Sprints.
GV Design Sprint
Effeciency driven [Product oriented]
The GV sprint is a fast pace 5-day process focus on designing products efficently. Compress months of time into a single week. Instead of waiting a long product development process, you can understand if an idea is any good and get clear data from a realistic prototype.
MVS Design Sprint
Service driven [Innovation oriented]
The MVS sprint is a fast pace 4-day process focus on innovating your service experience, Learn to prototype and test your own MVS (Minimum Valuable Service) with real users in real time, and launch desirable service experiences saving time and reducing risk of failure.
SYMPATHY FOR THE DEMON
Web & Mobile App Development
Start making your company or personal app right away. Dedicated and experienced developers will work on your project, which will soon be in the hands of your users.
Growth Hacker Marketing
We create brand awarness based on the intersections between brand and digital performance. We get fan acquisition, retention and growth through cutting edge tools, like Growth Hacking, Digital Marketing, SEO, Social media,Content Email and web analitics.
3 ways to work with us.
Whether you have a challenge to accomplish, or wanna start a new innovation project. Starting with a project may work best for you, we follow our human-centered innovation process to help you solve it fast & lean.
In House Training
We design co-creative enviroments that all actors from an organization can interact and get inspired by one another. We implement new frameworks, lean processes and agile methodologies. If you want to push In-House innovation this is the way to transform your culture.
We facilitate workshops to uncover ideas, insights and new business models in a hands-on, creative and playful environment. We hand-craft each of our main workshops. We also customize them according with your present needs and challenges.
Connect with us
If you are interested in Design Sprints, Innovation, Experiential Storytelling, Entrepreneurship or Service Innovation let’s get in touch!
We do training, consulting and advisory for your inhouse creative team.
Address: Waagdragerhof 8 Amsterdam, The Netherlands.
Phone: (51) 0612705557
Business Hours: 9a-17:30p M-F