We do for a new Experience Economy
Our research methods aim to build an empathetic understanding of what your users actually care.
Service Journey Mapping
We design sessions that facilitate the generation and evaluation of ideas that ignite innovation.
Value Proposition Design
Business Model Generation
Service Design Thinking
We design in detail every touchpoint where your business’ actors interact with your brand, providing a memorable experience.
Service Experience Blueprint
Personas / Extreme Users
Minimum Valuable Service (MVS)
Strategic Visual Storytelling
We will visually tell your brand’s strategy to you, your employees and your customers through the most pertinent media and the right words for each.
Customer Experience Strategy
Prototyping & Testing
Early Prototyping can lead to disruptive transformations for your business. We facilitate new frameworks, A\B testing and agile methodologies.
UX Wireframing & Testing
Training & Playshops
We help organisations develop their In House Creativity and innovation capabilities through strategic support, training and coaching.
Entrepreneurship (from idea to business)
Customer Discover & Validation
SD Sprints (Certification Bootcamp)
In-House Trainings & Co-creative Sessions
Choose Your Crash Cource
How we work
1 Empathise: Our research help organisations to consider how best to communicate with the users of the service. Our Human-centered approach is based on Qualitative Research to fully understand user behaviour and the context in which we are designing for. We ask the right question to deliver the right solutions.
2 Co-creation: Together with you, we co-create and design concepts and narratives for services that will turn into memorable experiences for your customers. We find innovative ways to deliver value through all the organisation, always having in our mind the humans interacting with your service.
3 Strategy: We create Strategic Plots And Reframing Experiences for your company. SPARX is an strategic journey and a blueprint for your product/service. A bridge between your brand, your customers and your employees. We provide you a toolbox so you can practice what you learned in this process on future projects, where we would love to join you.
4 Prototype & Testing: We create Strategic Plots And Reframing Experiences for your company. SPARX is an strategic journey and a blueprint for your product/service. A bridge between your brand, your customers and your employees. We provide you a toolbox so you can practice what you learned in this process on future projects, where we would love to join you.